1. The offer before you order
Before a paid order, the released offer must clearly identify the product or library scope, price, currency, billing interval, renewal, cancellation method and relevant access requirements. Review those details and the applicable terms before expressly authorizing the recurring payment. A public draft, Help article or unavailable checkout button is not a completed purchase.
The current prepared flow uses one USD 99/month All Inclusive subscription and hosted Stripe card checkout. Annual plans, coupons, alternative currencies and payment methods are not part of the current flow. Review the actual checkout total and tax information; a base price is not a declaration of tax treatment or card-issuer conversion fees.
Payment is for software-use access, not management of a trading account or execution of a published track record. No return, profit share or trading-loss protection is included. New individual strategy subscriptions and one-time software sales are not offered.
2. One shared 15-day trial
The complete released strategy collection has one 15-day trial, without a payment card. First use of any included strategy in NinjaTrader starts the shared native trial. Website registration, a button click or download does not start that native timer.
All strategies use the same Product ID and share the same expiry. Reinstalling, changing strategies or installing a new release does not reset the trial. The backend retains one-time trial history separately from subscriptions; cancelling or restarting a paid subscription does not create another trial.
The trial does not authorize recurring charges or automatically convert into a subscription. An explicit All Inclusive checkout and authorization are required to continue with paid access.
3. All Inclusive — USD 99/month
All Inclusive is the only new paid plan. The intended released price is USD 99 per month. The exact recurring amount, applicable taxes and purchase terms must be disclosed before payment. Current access includes every present and future released AlgoTrader NinjaTrader strategy and available updates for the licensed identity.
One subscription and one shared native Product ID cover every package. Unreleased packages do not become downloadable merely because future releases are included. Existing legacy individual subscriptions retain their agreed terms and are not automatically cancelled, credited or migrated.
4. Payment, activation and delivery
Complete only the intended hosted checkout and keep its reference. The service verifies a qualifying payment and current paid period, then confirms the required product licence. A return URL, pending card authorization or web success screen is not the final proof of native access.
A first trial installer can be available for the native trial flow before its start is confirmed. Subsequent paid or newer entitled downloads depend on the applicable current access. If a successful payment has not produced access, check status and contact support rather than buying again. Any failure to deliver the purchased service must be handled under the accepted purchase terms and applicable remedies.
5. Renewal and changes
An explicitly authorized All Inclusive subscription renews monthly at its agreed price until renewal is cancelled or the subscription ends. The standalone trial creates no renewal charge. Legacy subscriptions remain separate agreements.
A new catalogue price does not by itself alter your confirmed paid period. Any change to existing recurring terms requires the applicable advance notice and, where required, consent or an opportunity to cancel. We do not reserve an unrestricted right to retroactively narrow already agreed access. No customer pause, freeze, automatic upgrade credit or downgrade-proration service is currently promised.
6. Cancel or resume renewal
Cancellation stops future renewals and keeps the confirmed access already paid for until its end. It does not automatically refund a payment. Uninstalling, disabling the strategy, signing out, stopping a browser session or requesting deletion does not substitute for cancellation. If the online control fails or is unavailable, contact support promptly with the purchase reference; we will review the cancellation request under the applicable agreement and legal requirements.
A cancellation is not an instruction to your broker. Review and manage native orders and positions separately.
- Open All Inclusive on Pricing and choose Cancel renewal.
- Wait for confirmation and check the displayed paid-through date.
- If Resume renewal is offered before expiry, use it and confirm the resulting state. Restarting an ended subscription requires an explicit new purchase.
- Manage any existing legacy individual renewal on its strategy access page separately.
7. Failed payments and access expiry
A failed renewal does not grant a new paid period. Paid-through and native licence evidence determine the confirmed access. A temporary status-check failure alone is not proof that a previously paid period has expired. No fixed payment-retry schedule or offline grace period is promised here.
After paid access ends, continued use of paid strategies and new updates requires a current licence. A saved installer does not extend entitlement. Legacy licences retain their separately agreed terms. The current app has no card-editing, invoice-history or customer billing-portal screen; contact support for the available secure process.
8. Refunds and purchase remedies
Cancel renewal and a refund request are different actions. To request a purchase review, contact help@algotrader.ninja with the purchasing email, product or library name, payment reference, date, amount and reason. A support request is not itself a confirmed refund.
We do not offer voluntary refunds or prorated credits for ordinary cancellation, except where required by law. Exceptional discretionary refunds may be considered. Mandatory rights concerning unauthorized payments, non-delivery, defective digital products and consumer remedies remain unaffected. No refund processing deadline is promised. Trading losses are not a promised software-fee refund or trading-loss reimbursement.
A verified refund or dispute can affect the associated paid entitlement and native licence. This does not mean an immediate safe stop or position closure in a running native instance. Do not assume the status of an unrelated free licence or separate paid purchase changes automatically.
9. Statutory withdrawal and digital delivery
Where applicable law gives a cooling-off or withdrawal right, it is separate from the voluntary strategy trial and ordinary renewal cancellation. We must provide the required pre-contract information, method and confirmation for exercising it. If a lawful exception requires prior express consent to immediate digital delivery and acknowledgment of a loss of withdrawal rights, those steps must be obtained and recorded through an appropriate release flow.
These conditions do not treat downloading a file, receiving a sign-in code, an inactive checkbox, the trial period or general acceptance of this draft as an automatic waiver. The required process depends on the product classification and the customer's applicable law. A final jurisdiction-specific notice and any withdrawal form must accompany the released offer where required.
10. Billing contact and records
Keep the checkout confirmation and any billing email supplied. Request billing records or a secure payment-detail change from support using the purchasing email and reference. Never send a full card number or security code. Our legal contact is AlgoTrader LLC at the address below and help@algotrader.ninja.