Find answers about strategies, subscriptions and running your own NinjaTrader.
Your account, the library and choosing a strategy.
One shared trial, first use and expiry.
All Inclusive, renewal and legacy subscription management.
Checkout, payment issues, receipts and refund requests.
Activate, download, install and keep your strategy current.
Resolve access problems and get the right help.
Licensed access to a compiled, protected NinjaTrader strategy and its available updates. You run your own copy in your own NinjaTrader account. Source code and account management are not included.
Read the full guideNot necessarily. Your parameters, data, trading hours, commissions, fills and connectivity can change the outcome. Published backtests and hypothetical results do not guarantee future performance.
Read the full guideYes, for the current licensing flow. Sign in to AlgoTrader with the verified email used by your NinjaTrader account. The accounts remain separate; this is not a shared login or an account merge.
Read the full guideThe public website is free to browse. Start one 15-day trial of the complete released strategy collection with no payment card. There are no new permanent free strategy offers.
Read the full guideNo. The shared 15-day trial starts on first use of any included strategy in NinjaTrader, not on a website click or download.
Read the full guideNo card is required and the trial does not automatically create a paid subscription. Subscribe explicitly to continue after expiry.
Read the full guideAll Inclusive costs $99/month and includes every current and future released NinjaTrader strategy and available updates. One subscription and one shared native licence cover all packages.
Read the full guideCancel renewal stops future renewals and keeps the confirmed paid access until its end. It does not automatically refund a payment, cancel other subscriptions or manage your positions.
Read the full guideNo. Check the purchase and licence status on the correct account. For All Inclusive, also activate the product. If confirmation remains pending, contact support with the purchase reference instead of creating another charge.
Read the full guideDownload the authorized original ZIP and use Tools → Import → NinjaScript Add-On in NinjaTrader's Control Center. Follow the product's release instructions, then review settings and test in simulation.
Read the full guideSend the strategy name, what happened and the exact error. For a purchase, include its reference. Keep passwords, sign-in codes and card details out of your message.
What to include in a support requestIf something works incorrectly, generate a report and send it to support with a short description of what happened.